Privacy Policy

This privacy policy governs the manner in which the Spinstralia online casino Australia collects, uses, maintains, and discloses information collected from users of the platform. This policy applies to the site and all products and services offered. We are committed to protecting the privacy of our players and ensuring that personal information is handled responsibly and securely.

Information We Collect

We may collect personal identification information from users in various ways, including when users visit our site, register an account, make a deposit, and in connection with other activities, services, features or resources we make available. The collection of data is essential for providing a secure and customised gaming experience.

Personal Identification Information

Users may be asked for, as appropriate, name, email address, and date of birth. For verification purposes, especially before a withdrawal, we conduct a Know Your Customer (KYC) process which may require documents like a passport, driver’s license, or utility bill. This information is used to confirm identity and ensure compliance with regulatory requirements.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. This may include the browser name, the type of computer, and technical information about the means of connection to our site, such as the operating system and the Internet service providers utilised.

How We Use Collected Information

Spinstralia collects and uses personal information for the following purposes:

To run and operate our site: We may need the information to display content on the site correctly.
To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.
To personalise the user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided.
To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our site. Sensitive and private data exchange happens over an SSL secured communication channel, consistent with our Norton Secured claim, to ensure data integrity.

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. All data handling is conducted in line with our Curacao eGaming licence obligations.

Your Rights and Responsibilities

Users have the right to access, correct, or request the deletion of their personal data. It is the user’s responsibility to keep their account details up to date. For more information on managing gameplay and ensuring a safe experience, please see the Spinstralia responsible gambling page. We provide tools such as deposit limits and self-exclusion to support player protection.

Changes to This Privacy Policy

Spinstralia has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Acknowledging and agreeing that it is a personal responsibility to review this privacy policy periodically and become aware of modifications is expected.

Contacting Us

If there are any questions about this Privacy Policy, the practices of this site, or dealings with this site, please contact us via email. All enquiries regarding data protection can be directed to our support team.